When you’re an aftersales or service manager in the automotive world, or perhaps a small business owner or franchise manager in our industry, every now and again you should feel a beautiful moment where the team just ‘clicks’ and the world feels right. In this moment, the weight lifts and all the effort behind the […]
Tag archives: employers
Is it worth the expense and effort of sponsoring techs?
Let’s face it – sponsoring automotive tradespeople from abroad is an expensive process that requires commitment and patience. The upfront cost is tough to swallow and looks horrible in a monthly budget, and that’s sometimes enough to dissuade managers and human resources people in the automotive industry from going ahead, even if they know that […]
Differentiating prepared and unprepared foreign candidates
If you’re advertising for technicians for an Australian automotive workshop, chances are you’ve had people from overseas apply (and probably not enough Aussies to go along with them!). If you’re lucky you might even have had some gold come in, with a technician abroad that has impressive experience or qualifications that would be perfect for […]
Do we pump the brakes on the workshop too in a slow market?
Do we pump the brakes on the workshop too in a slow market? It’s no secret that there’s not a lot of fun being had in premium car showrooms right now. The momentum of the last 5 years has trailed off, seemingly overrun by our collective concern over the changing state of the housing market, […]
The Skilling Australia Fund has been passed – a SAF note to Australian automotive businesses
The Skilling Australia Fund has been passed – a SAF note to Australian automotive businesses Here it is Australian automotive managers: the Skilling Australia Fund (SAF) has finally passed the Australian Senate, and will very shortly be passed into law after receiving royal ascent. On currently available information, this means that the SAF levy – […]
How Should We Reward Technicians in a Modern Workshop?
How Should We Reward Technicians in a Modern Workshop? So you’ll no doubt have seen there was much discussion on our previous post ‘what’s a diagnostic technician worth’ therefore we wanted to go a step further. This week, let’s look at bonus structures and if they can work in a modern workshop. Now straight away […]
So Just How Bad Are Our Skills Shortages?
So Just How Bad Are Our Skills Shortages? It’s a constant source of frustration for most automotive workshop managers and business owners we speak to around the country – the availability of experienced and dependable staff. The overwhelming majority of our clients are used to posting ads online looking for the right people only to […]
What’s a Diagnostic Technician worth?
What’s a Diagnostic Technician worth? All too often I hear service managers complaining they can no longer find decent technicians, and yet the truth is that the skills shortage hasn’t simply appeared out of nowhere. Let’s look at a dealership’s investment necessary to develop such professionals. Take your best Technician who has at least ten […]
Why do we Accept Inefficiency in our Workshops
Why do we Accept Inefficiency in our Workshops Photo Credit: Ford UK. Why is it that some Service Managers focus on how little they can pay their technicians, yet rarely look at the opportunity cost associated with them standing at the back counter waiting for parts or fumbling around in a congested car park. Regrettably […]
What’s a Diagnostic Technician worth?
What’s a Diagnostic Technician worth? All too often I hear service managers complaining they can no longer find decent technicians, and yet the truth is that the skills shortage hasn’t simply appeared out of nowhere. The truth is more confronting, and so most don’t wish to face it. The truth is that the skills shortages […]